Peninsula Community Health

Kinda Magic

Download Kinda Magic toolkit here

We are passionate about radically transforming patient experience and Beverley Balin, our Patient Experience Manager and Sue Greenwood, our Dementia Programme Lead, and have worked hard to develop the ‘Kinda Magic’ project, which won Department of Health (DH) funding from a £1 million Challenge fund and bespoke support from the NHS Institute to go forward.

See what it's all about and be inspired by watching our short film on YouTube.

Kinda Magic is, in essence, an approach to gathering patient experience feedback for all patients, that seeks to capture the real experiences behind the data collected for quality monitoring metrics.

By working closely with health and social care partners we have developed the Kinda Magic toolkit which provides some tools and methods to collect feedback from those very patients who are so often excluded; these are some of our most vulnerable patients.

This is now live and available to download for free.

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